OBJECTIVES:

• The key factors to consider in setting up a team or in understanding
• how the team is operating
• How to diagnose what is happening in a group and what to do about it
• The impact of the stages of team development and the leadership required in each stage
• The process of meeting management - Decision-making tools and techniques - Dealing with challenging behaviors
• Fostering participation from team members
• Individual learning styles and their impact on group functioning
• Additional facilitation tools and techniques

PROGRAM:

Understanding facilitation

• What it is that facilitators do (and don’t do),
• Defining the core practices,
• Focusing on questioning techniques,
• Testing your own skill level as a facilitator,
• Importance of wording (particularly with respect to flip charts and other presentation technologies).

Overall meeting management

• The role of chairman versus facilitator,
• What makes effective meetings,
• Facilitating teleconferences,
• Using process checklists,
• Meeting effectiveness surveys.

The seven stages of facilitation
Assessment - Refinement - Preparation - Start-up - Execution - Close-down - Follow-up 

Team and group dynamics

• The differences between groups and teams, what makes an effective team, the four stages of team development, measuring team effectiveness.
• Generating interaction
• Setting ground rules, removing barriers, getting buy-in, managing leaders, promoting effective behavior, impact of cultural differences, different types of conversation, choices in decision makings.

Dealing with disagreement

• Difference between argument and debate,
• Critical steps of dealing with emotions and resolving conflict,
• Use of commentary and ‘feed-forward' versus feedback.

Facilitation tools

• The importance of tools and where they fit in the overall facilitation process,
• Creating a useful vision, using surveys, different types of analysis (gap, root-cause, force field, etc.), multi-person voting, effective listening, brainstorming, decision grids, priority setting.

Target Population:  Anyone who organize meetings and trainings on regular basis

Prerequisites: organize meetings on regular basis - have a laptop

Competency Developed:
Creating an interactive, question friendly atmosphere. Know the meeting management process

Further Learning Opportunities:  PowerPoint with Impact - Executive Presentation Skills & Public Speaking Skills Coaching

Duration: 2 days

Language of instruction: English or French

Workshop fee: € 8 000,00 + VAT for 12 persons
+ travel & venue expenses